Frequently Asked Questions
How much is shipping?
We charge a flat rate of $5 for all orders NZ wide.
Free Shipping on orders over $80.00
What payment options do you have?
You can pay by bank transfer, credit/debit card or Laybuy.
How long will my order take?
- Digital files are normally sent within 24-48 hours of payment depending on whether you have requested any additional edits to the design then they might take longer.
- Canvas and prints on card normally take 7-10 days to arrive from payment, again this could be longer if you have requested additional edits on the design.
What does a digital file mean?
A digital file is an electronic version- When you have approved your design a printable image file will be emailed to you. This file can then be printed however you like and as many times as you like.
What are your prints printed on?
All our prints A4 and A3 are professionally printed here in NZ on high quality 300gsm card.
Do your canvases come ready to hang?
Our canvases are professionally printed and stretched here in NZ onto a wooden frame & come ready to hang.
How can I order a custom design not on your website?
Please feel free to contact me to discuss your custom design, I love creating new designs and am always happy to work with you to create your perfect memorable design.