Covid-19 Update

UPDATE | 24/04/2020

Wow haven’t we all done so well, I have never been more prouder to be a Kiwi, we have banded together as a country to fight Covid-19.

I am so thrilled to be able to reopen during Level 3 from Tuesday 28th April. Please read the following for full details of our opening.

  1. FIRST PRIORITY  will be to complete and send orders that were made just before the lock-down, then I can continue with new orders.
  2. PRINTING: As we outsource our printing to another wonderful small business, please be patient, there will be delays in printing times due to them working on limited staff.
    1. All parcels leaving Pinc will be disinfected (gloves, disinfectant spray) and placed outside of the building ready for collecting by the Courier. 
    2. All printing equipment will be thoroughly  cleaned twice a day.  
    3. All team members will be working in a 2-metre distance from each other environment and adhering to strict hygiene practices (during level 3 only two people will be working) 
  3. COURIERS: there will probably be massive delays with courier deliveries, please be patient for your order to be shipped to you, the poor couriers already working on limited basis will be inundated with tons of orders coming through from the lock-down, you will receive your order but it will take a while.
  4. GIFT CARDS/VOUCHERS:  we have now added gift vouchers to our website, perfect if you don’t know what to get or if you want to wait on ordering to help ease the workload of our wonderful couriers but still want to be wonderful and support little old me ;)
  5. MOTHERS DAY : Our prints will make an exceptionally special gift, but please be aware that we cannot guarantee delivery in time for Mother’s Day, as this is an uncertain time especially with printing delays and courier delivery times.
    • Two options are:
    • Order a Digital file and print it out yourself.
    • Still order a print and I will also send you a digital file so you can show your mum on Mother’s Day the gift that is coming by courier. 

 

Again please be patient with all orders, this is a difficult situation for all and delays will be inevitable. 

Kim xoxo

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